Returns & Shipping


If for any reason you are not satisfied with your online purchase, we will gladly offer a refund on all products returned to us within 14 days of your receipt, provided they are returned in their original packaging, in an unopened and unused condition.

Please be aware that due to EU hygiene regulations, we cannot offer a refund, replacement or exchange on items returned in non-saleable condition. For all returns please send to: Returns Department Doll Face - House of Makeup 38 Beaghbeg Rd, Cookstown, Co. Tyrone, N. Ireland, BT80 9PE

We regret that we cannot reimburse postage costs. Refunds will be returned via the same method as your original payment method.


Delivery to Northern Ireland and UK is £3.95 using Royal Mail tracked delivery. Delivery to the Republic of Ireland is £5.99. Delivery to Europe is £12.50. Delivery to the Rest of the world is £17.30.

All orders placed before 2pm will be dispatched on the same day, while orders placed after 2pm will be dispatched the following day.

For delivery costs outside of Ireland & UK please contact us at the following e-mail address:

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